SUPPORT

Support

Use this page to contact Ridium support for account, integration, billing, privacy, or data deletion requests.

Contact

Email support@ridium.app with the email address on your Ridium account and a short description of the issue.

Email Support

Strava Integration

For Strava access, disconnect, revocation, or deletion questions, include “Strava” in the subject line. Disconnecting Strava from account settings stops future Strava sync and removes cached Strava-derived activity details.

Privacy And Deletion

For privacy, export, correction, or deletion requests, contact support@ridium.app. We respond within 30 days unless applicable law requires a different timeline.